Are 당신 facing your screen with a message saying retrieving information from the server when trying to install an app from PlayStore? 당신 are in the right place as we are about to tell 당신 easy ways to fix this error.
구글 PlayStore is one of the biggest, if not the biggest platforms for Android users to install an app 또는 a game. Thousands of apps get added to PlayStore daily, and sometimes even PlayStore cannot keep up with it.
An app made 의해 a student to an app created 의해 a Multinational Corporation faces some issues here and there. Retrieving information from the server 또는 DF-DFERH-01 issue is one of the most common problems faced 의해 an Android user when trying to install an app from 구글 PlayStore.
Here are some ways for 당신 to fix this problem.
6 Ways to Solve Retrieving Information from the Server Error in 구글 Play Store
Restart the Android Device
It is one of those standard tricks in the book that everyone knows about. 더 많이 than half of your basic technical faults can be fixed 의해 simply restarting your device.
Turn off the Mobile Data and WiFi.
Press the power button for 더 많이 than 3 초 and tap restart.
Turn on the Mobile Data after the device boots up.
Now try installing the app.
Most of the time, this trick will work, but if not this time, then 옮기기 on to the 다음 step.
Change 날짜 and Time settings to Automatic
Incorrect Time and 날짜 settings can cause connectivity issues with Google. So try to keep the settings in sync.
Open the Settings tab.
Select 날짜 and Time.
Turn on Automatic 날짜 and Time.
Wait as the phone corrects the 날짜 and Time.
Open the PlayStore after the 날짜 gets corrected.
If the issue still exists, then try the 다음 step.
삭제 구글 Play Store and Services Cache
Follow the given steps:
Open the Settings tab and open Applications.
검색 for 구글 play services.
Tap on Storage and then Clear Cache.
Repeat the same with 구글 PlayStore.
If this does not fix the issue, then 옮기기 on to the 다음 step.
Update 구글 Play Store
Apps are updated to keep them bug-free, and the same goes for Google. So update the 구글 Play Store, and it may fix the issue.
Open the Settings tab and go to About section.
Press Play Store version and wait for a couple of seconds.
A pop-up will tell 당신 whether 또는 not it is up to 날짜 또는 not.
If it is not updated, then a notification will tell 당신 so. Tap OK and wait for it to download.
If this does not fix the issue, then 옮기기 on to the 다음 step.
Add another 구글 Account
Adding another account can fix the issue so just:
Open the Settings tab and go to Accounts.
Tap on 구글 accounts.
Select Remove Accounts and 확인 it.
Restart the device and go to settings.
Repeat the process but this time tap on Add Account.
Add a new 구글 account.
If the issue remains, then try the 다음 step.
Update the Android Device
If your Android is not up to 날짜 then:
Go to the Settings tab and tap System.
Select Advanced options.
Tap on System update and wait.
If there is an update, then install it and wait.
Your device will restart, and 당신 will be able to install apps now.
Source:- link
Howdy, I’m link. I’m a software engineer living in Manhattan, New York. I am a 팬 of technology, photography, and design. I’m also interested in 음악 and blogging. 당신 can visit my website link .
구글 PlayStore is one of the biggest, if not the biggest platforms for Android users to install an app 또는 a game. Thousands of apps get added to PlayStore daily, and sometimes even PlayStore cannot keep up with it.
An app made 의해 a student to an app created 의해 a Multinational Corporation faces some issues here and there. Retrieving information from the server 또는 DF-DFERH-01 issue is one of the most common problems faced 의해 an Android user when trying to install an app from 구글 PlayStore.
Here are some ways for 당신 to fix this problem.
6 Ways to Solve Retrieving Information from the Server Error in 구글 Play Store
Restart the Android Device
It is one of those standard tricks in the book that everyone knows about. 더 많이 than half of your basic technical faults can be fixed 의해 simply restarting your device.
Turn off the Mobile Data and WiFi.
Press the power button for 더 많이 than 3 초 and tap restart.
Turn on the Mobile Data after the device boots up.
Now try installing the app.
Most of the time, this trick will work, but if not this time, then 옮기기 on to the 다음 step.
Change 날짜 and Time settings to Automatic
Incorrect Time and 날짜 settings can cause connectivity issues with Google. So try to keep the settings in sync.
Open the Settings tab.
Select 날짜 and Time.
Turn on Automatic 날짜 and Time.
Wait as the phone corrects the 날짜 and Time.
Open the PlayStore after the 날짜 gets corrected.
If the issue still exists, then try the 다음 step.
삭제 구글 Play Store and Services Cache
Follow the given steps:
Open the Settings tab and open Applications.
검색 for 구글 play services.
Tap on Storage and then Clear Cache.
Repeat the same with 구글 PlayStore.
If this does not fix the issue, then 옮기기 on to the 다음 step.
Update 구글 Play Store
Apps are updated to keep them bug-free, and the same goes for Google. So update the 구글 Play Store, and it may fix the issue.
Open the Settings tab and go to About section.
Press Play Store version and wait for a couple of seconds.
A pop-up will tell 당신 whether 또는 not it is up to 날짜 또는 not.
If it is not updated, then a notification will tell 당신 so. Tap OK and wait for it to download.
If this does not fix the issue, then 옮기기 on to the 다음 step.
Add another 구글 Account
Adding another account can fix the issue so just:
Open the Settings tab and go to Accounts.
Tap on 구글 accounts.
Select Remove Accounts and 확인 it.
Restart the device and go to settings.
Repeat the process but this time tap on Add Account.
Add a new 구글 account.
If the issue remains, then try the 다음 step.
Update the Android Device
If your Android is not up to 날짜 then:
Go to the Settings tab and tap System.
Select Advanced options.
Tap on System update and wait.
If there is an update, then install it and wait.
Your device will restart, and 당신 will be able to install apps now.
Source:- link
Howdy, I’m link. I’m a software engineer living in Manhattan, New York. I am a 팬 of technology, photography, and design. I’m also interested in 음악 and blogging. 당신 can visit my website link .