Amanda is the resident psychologist and official manipulator (as well as torturer) of Division. Percy is rumored to have built his entire operation around Amanda's methods and relies on her to get inside people's heads, both during torture and to break them down to believe in Division unconditionally.
As expert manipulator, she can usually tell when people are lying to her and enjoys getting to know the recruits and their secrets. She has a certain fascination for Nikita because she was never able to break her completely.