Everyone is entitled to an opinion. However, the way they say it, now that's another story.
However, most of the fanbase is Team Edward. The lack of "good things about Edward" is because of the movies. The 영화 tend to show... leniency towards Jacob's character, sometimes Edward's character, but 더 많이 than anything, Jacob's. He's not the same in the books.
There are Edward 연인들 out there. They just aren't as... loud as Jacob 팬 are :)
I think the majority of 팬 are Team Edward, so I don't get how all you're seeing is bad things said about him. Have 당신 been living under a rock? Haha, just kidding. But seriously, there are "EDWARDD!!!!" people everywhere in this spot 당신 just have to look. There maybe some people who say things like criticizing him about having no personality, being stalkerish, etc., but there aren't that many who call him ugly and such. I think there are 더 많이 Jacob haters, honestly.